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FAQs

FREQUENTLY ASKED QUESTIONS

  • Is this a hop-on hop-off tour?
    No, this is a ride-only tour with no stops.
  • Where can I purchase tickets?
    Tickets may be purchased online via our website.
  • Do you offer refunds?
    Tickets may be cancelled and refunded up to 24 hours prior to the start of the tour.
  • If I can’t make the tour can I transfer the tickets to someone else?
    If you can’t make the tour, you can transfer the tickets to someone else by calling (773) 300-6346 to complete the arrangement. Please note that the ticket must still be used on the scheduled date and time as originally purchased.
  • Are there bathroom breaks?
    Yes, there is one bathroom break at the halfway point of the tour.
  • What is the boarding process?
    A uniformed representative from South Side Tours will be present at the boarding location and will assist with check-in and onboarding.
  • Where can I board the bus?
    Riders can board the shuttle bus on the southwest corner of Wabash Avenue and Monroe Street. Please look for the blue and lime green bus and a South Side Tours representative.
  • Is there a tour guide?
    There is no in-person tour guide. The tour will be narrated via visual and audio equipment.
  • Can I ask the bus driver questions during the tour?
    No, please do not disturb the driver while the bus is in operation.
  • Can I eat and drink on the bus?
    No food or drink is allowed on the bus. Water is permitted but please dispose of any trash in the receptacle located at the front of the bus.
  • What languages are the tours offered in?
    Currently our tours are only offered in English.

Is this tour suitable for all ages? See disclaimer here

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